Terms and Conditions of Sale and Use

Terms and Conditions of Sale and Use

Last updated: December 21, 2024

  1. Company Overview

The website novaloza.com is operated by Novaloza, a company specializing in the online sale of foot buffers. By accessing the site, you agree to these Terms and Conditions of Sale and Use.

For any questions or claims, you can contact us at:

Email: novaloza06@gmail.com
Address: 15 Rue de Commerce, Paris, France

  1. Acceptance of the Terms and Conditions

By placing an order on novaloza.com, you unconditionally accept these Terms and Conditions. These terms may be updated at any time, and it is your responsibility to regularly review them.

  1. Products

The products offered on novaloza.com are described with the utmost accuracy. However, minor variations may exist due to differences in screen displays.

  1. Prices

The prices displayed on novaloza.com are indicated in euros and include all taxes. Delivery charges, where applicable, will be specified at the time of ordering. Novaloza reserves the right to change its prices at any time, but the prices applied are those in effect at the time of the order.

  1. Order
    Validation: To place an order, you must create an account or provide necessary information such as your name and address.
    Confirmation: You will receive a confirmation email after your order is validated.
    Payment: The order is confirmed after the full payment is received.

  2. Payment

Payments on novaloza.com are secure. We accept credit cards such as Visa and MasterCard, as well as other available payment methods on the site.

  1. Delivery
    Service Areas: We only deliver to the countries specified on the site.
    Delivery Time: Delivery times range from 3 to 7 business days.
    Fees: Delivery is free unless stated otherwise.
    Tracking: You will receive a tracking number once your order has been shipped.

  2. Right of Withdrawal and Returns
    Deadline: You have 14 days from receipt to exercise your right of withdrawal.
    Conditions: The product must be returned in its original packaging and unused.
    Refund: Once the product is received and inspected, we will process your refund within 7 days. Return shipping costs are your responsibility.

  3. Warranties and Liability

The products are covered by the legal warranty of conformity. If a product is defective, please contact us at novaloza06@gmail.com.
Novaloza is not liable for any indirect damages resulting from the use of the products.

  1. Intellectual Property

All content on novaloza.com, such as texts, images, and logos, is the exclusive property of Novaloza. Any reproduction or use without authorization is strictly prohibited.

  1. Data Protection

Your personal data is collected and processed in accordance with our Privacy Policy. You have the right to access, rectify, and delete your data.

  1. Applicable Law and Disputes

These Terms and Conditions are governed by French law. In case of a dispute, an amicable solution will be sought before any judicial action.

  1. Modification of Terms and Conditions

Novaloza reserves the right to modify these Terms and Conditions at any time. Changes will be effective as soon as they are published on the site.

  1. Contact

For any questions regarding our Terms and Conditions, please email us at:
Email: novaloza06@gmail.com