Privacy Policy

Privacy Policy

Last updated: December 21, 2024

At Novaloza, we place great importance on protecting your personal data. This privacy policy explains how we collect, use, and protect your information.

1. Data Controller

The website novaloza.com is operated by Novaloza, the data controller responsible for processing the personal data collected through the site.

Email: novaloza06@gmail.com

2. Data Collected

We collect the following information when you interact with our site:

  • Personal Information: Name, surname, email address, phone number, postal address.
  • Payment Information: Transaction data processed through secure systems.
  • Browsing Data: IP address, browser type, time spent on the site, pages visited.

3. Use of Data

The collected data is used for the following purposes:

  • Processing and delivering your orders.
  • Sending emails related to your order or our promotions.
  • Improving our services and user experience.
  • Complying with legal and regulatory obligations.

4. Data Sharing

We only share your personal data with third parties necessary to manage your orders, such as:

  • Secure payment providers.
  • Delivery carriers for shipping your products.

Your data is never sold or rented to third parties.

5. Data Security

We implement all technical and organizational security measures to protect your data from unauthorized access, loss, alteration, or disclosure.

6. Data Retention

Data is kept for as long as necessary for the purposes outlined in this policy, unless otherwise required by law.

7. Your Rights

In accordance with applicable regulations, you have the following rights:

  • Right of Access: To obtain a copy of the data we hold about you.
  • Right to Rectification: To correct inaccurate or incomplete data.
  • Right to Deletion: To request the deletion of your data.
  • Right to Object: To object to the processing of your data for legitimate reasons.
  • Right to Portability: To receive your data in a structured format.

To exercise these rights, please contact us at novaloza06@gmail.com.

8. Cookies

We use cookies to improve your experience on our site. These cookies collect information about your browsing. You can configure your browser to reject cookies, but some site features may be affected.

9. Policy Changes

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page, and if necessary, you will be informed by email.

10. Contact

For any questions regarding the protection of your data, please contact us:

Email: novaloza06@gmail.com